Director, Production - New IP

Production SF Bay Area, CA Vancouver, BC

Greetings from Phoenix Labs!

Whether you’re hunting behemoths with your friends in Dauntless or rekindling the magical energy of Azoria in Fae Farm, our worlds empower players to share enduring stories like never before. Around here, we believe people are the ends, not the means. It’s how we strive to be a destination for developers who wish to collaborate on making timeless games enjoyed by players all over the world.

Phoenix Labs is looking for a talented and broadly experienced Director, Production with an innovative, adaptable mindset to join our Vancouver or San Mateo studio. As the Director, Production this person will lead the production discipline team and be accountable for the “who and when” for this cross platform new IP.  


  • Partner with the Product Head to manage and support a cross-functional development team of software engineers, designers, and artists. 
  • Accountable for all production aspects of the game team, including headcount and staffing allocations, organization structure, team health and performance, budget, forecasts, scheduling, quality, and project planning and tracking.  
  • Assume the role of Head of Delivery role, and facilitate team rituals with our partners and community. 
  • Actively manage and mitigate risk, and lead problem resolution as issues arise. 
  • Support the team’s growth and development, and ensure they’re empowered to do their best work. 
  • Play a key role in developing a new production methodology as an alternative to agile scrum.


  • 5+ years of production experience in game development 
  • 3+years leadership experience in game development.
  • Is a passionate Gamer
  • Shipped at least 1 multi-platform game title with end-to-end production experience, incubation to live.
  • Shipped minimum one live service game in a leadership role, and is familiar with running and maintaining a game service with regular updates. 
  • You may have other discipline experience, i.e. "T-Shaped" such as art, design,  or engineering.
  • Is a steady and practiced hand at steering a game’s production through the different stages of development.
  • Experienced in scaling and managing a cross-functional development team from the small size of early stage development through to the larger size of production, launch, and live service. 
  • Strong written and verbal communicator who is capable of building alignment with large and varied groups.
  • At home in a cross-functional, team-based environment, and has the ability to thrive in and promote a culture of collaboration and transparency.
  • Strategic thinker with high proficiency in various project management methodologies, who knows when to apply which methodologies to drive toward effective outcomes. 
  • Highly proficient at core project management skills and able to share knowledge by coaching or training others in skills like planning, scheduling, estimation, risk assessment, capacity planning, scoping, budgeting, and staffing. 
  • Adept at preparing mitigation and contingency plans before problems occur within a team or project.
  • Deep experience with or certification in agile and Scrum methodologies.


  • Experience with Confluence, Jira, Google Suite, Slack.
  • Experience with Unreal Engine and Perforce.
  • Familiarity with mobile-go to market/live service strategies like “soft launch” and so on.
  • Experience (not necessarily professionally) playing competitive multiplayer games

Who We Are

We make games because we love them, and we love the way they inspire us, bring us together, and enrich our lives. Our mosaic community of game developers is united by shared values and a desire to innovate and create new kinds of core, lifestyle, multiplayer games. Phoenix Labs has teams located in Vancouver (BC), Montreal, and San Mateo.  We offer relocation + visa sponsorship as needed.