Senior Services Engineer

Engineering Vancouver, BC

Phoenix Labs is looking to hire an experienced Service Developer. The successful candidate must have strong communication skills, be able to work side by side with programmers, designers and production staff, and be passionate about owning a reliable high-traffic web application and game code to support a player experience on PC, console, and mobile. The Service Developer will be responsible for the design and implementation of robust, secure, and scalable web services, as well as client side integration of these services into player-facing applications.


  • Work with project leads in cross-discipline teams, to design, implement, and support reliable, secure, and scalable backend web services.
  • Design, implement, and support the integration of third party online services into client and server applications.
  • Create and maintain online services such as telemetry pipelines.
  • Make architectural recommendations for performance, stability, and security.
  • Ensure systems are in place to monitor application performance and detect defects in the live product.
  • Assist with planning, estimation, and distribution of work.
  • Help integrate the service into client-facing applications.
  • Help Production develop schedules and determine milestones.


  • Experience developing in Python; or other similar server-side languages.
  • Experience building and consuming Web services (REST).
  • Experience with multiple types of data persistence (relational, key-value, caching).
  • Experience deploying and supporting applications on cloud platforms (Google, AWS).
  • Minimum 5+ years experience building online services.
  • Experience developing in C++ (Unreal Engine) a plus.
  • Self-starter who works well within a creative team.


  • Experience architecting scalable solutions to support high-traffic and high-bandwidth load.
  • Experience supporting a live service with frequent refreshes of content and code.
  • Experience planning for secure online deployments and operations.
  • Experience with analytics, data-driven product evolution and machine learning.
  • Experience with container-based or serverless deployment (Docker/Kubernetes, Lambda/Cloud Functions).
  • Experience with multiple web technology stacks and SaaS models.
  • Interest in developing in Rust.

Who we are:

At Phoenix Labs, we make games because we love them, and we love the way they inspire us, bring us together, and enrich our lives.

Our mosaic community of game developers is united by shared values and a singular mission: Do the best work of our careers creating timeless games, powered by trust, courage, and an unwavering regard for players and each other.

Phoenix Labs have studios located in Vancouver, Montreal, Los Angeles, and San Mateo. We are backed by Garena, our long-time partner in Southeast Asia.