Payroll/Benefits Administrator

Operations Vancouver, BC

Phoenix Labs is looking for a Payroll/Benefits Administrator to support the financial aspects of our operations. The successful candidate must be highly organized and detail oriented, be excited by new challenges, be results oriented, and be a gamer at heart.

Applicants must live within commuting distance to the Vancouver, BC studio. This is a full-time, permanent position.

Key Responsibilities:

  • Process bi-weekly payrolls for Phoenix Labs Canada employees
  • Process new hires, terminations, adjustments, employee changes (address, dependents, etc.), pay rate changes, promotions, misc. deductions, commissions, bonuses, and benefit changes.
  • Prepare ROE’s, off-cycle payments, process various payroll reports for audit
  • Administer benefits for health, dental, life insurance and RRSP’s
  • Ensure compliance with provincial legislation guidelines, collective agreement as well as internal policies and procedures.
  • Review and verify source documents.
  • Investigate and correct payroll discrepancies and errors.
  • Responding to payroll inquiries.
  • Calculate termination and severance pay
  • Liaise with all HR areas, government departments, and other internal and external associates


Skills & Abilities:

  • Comprehensive knowledge of payroll related legislation including Income Tax, Employment Insurance, Canada Pension Plan, Employment Standards, WCB as well as full cycle benefit administration
  • Experience with using Microsoft Office, Gsuite, Slack & BambooHR along with advanced data entry skills would be an asset
  • Strong team player with a commitment to professionalism and excellent customer service
  • Excellent verbal and written communication skills as well as outstanding analytical skills are required to effectively deal with all clients and internal/external contacts
  • Aptitude for troubleshooting
  • Works well under pressure and manage tight deadlines
  • Experience in working with cross functional teams


  • Post-secondary education or equivalent work experience, preferably with payroll, benefits, and pension experience.
  • Completed courses from the Canadian Payroll Association certification program preferred
  • A good understanding of full cycle payroll in union and non-union environments, including experience with G/L reconciliations and accounting entries

Who we are:

At Phoenix Labs, we make games because we love them, and we love the way they inspire us, bring us together, and enrich our lives.

Our mosaic community of game developers is united by shared values and a singular mission: Do the best work of our careers creating timeless games, powered by trust, courage, and an unwavering regard for players and each other.

Phoenix Labs have studios located in Vancouver, Montreal, Los Angeles, and San Mateo. We are backed by Garena, our long-time partner in Southeast Asia.