Operations

Office Manager

Montréal, QC

COVID-19: This role is a full-time, permanent position in our Montréal studio. Currently, our Montréal team is working from home during the COVID-19 pandemic. We'll continue to follow local government guidelines to keep our team safe. However, this position will not be remote in the long term. Once we're able to return to normal work conditions, this role will be onsite in Montréal.

Phoenix Labs is looking for an Office Manager to support our Montreal studio! Duties are to provide administrative support and manage office functions, but the role will also be able to contribute to a wider range of duties and responsibilities, all of which will be central to the overall smooth running of our studio. The successful candidate will also temporarily occupy the role of greeting visitors, receiving calls and packages, and answering general inquiries in a positive and professional manner. They must have excellent communication skills, be highly organized and detail oriented and be excited by new challenges and an ever changing to-do list.

Phoenix Labs is located in Montreal, QC. Applicants must live within commuting distance to the studio. This is a full-time, permanent position.

Responsibilities:

  • Coordinating facilities requests with the building (refurbishments, access cards, repairs, etc.);
  • Manage the facilities with a high degree of organization and tidying (studio, meeting rooms, etc.); manage multiple schedules, timelines, projects, and priorities effectively;
  • Assist in organizing meetings, conferences, team building, catering, and special events logistics, onsite & offsite;
  • Manage inventory supplies and restocking of office stationery, kitchen items, swag, etc.;
  • Assist in recruitment coordination (greeting candidates, setting up interviews, handling NDAs, etc);
  • First day logistics for new hires (including desk setup, onboarding logistics, etc);
  • Oversee day to day operations and resolve any operational issues within the studio;
  • Collaborate with internal stakeholders to develop, maintain, and enhance business continuity and disaster and emergency preparedness plans and programs;
  • Qualify, select suppliers, and manage ongoing vendor relationships to ensure optimal cost and operational efficiency; ensure work is completed to standard and within the budget;
  • Travel coordination;
  • Reception desk management - greeting and welcoming staff and visitors, answering calls, receiving packages and mail (Temporary responsibility);
  • Other various tasks or projects as requested.

Requirements:

  • Experience managing projects across departments, stakeholders, and cross functional teams;
  • 1-3 years of office experience, or retail experience in which you performed similar duties;
  • Strong ability to solve problems proactively;
  • Good judgment and analytical skills;
  • Experience working with confidential information and documentation;
  • Ability to work accurately, and handle multiple priorities;
  • Enthusiastic and positive attitude, with an excellent work ethics;
  • Strong skills in MS Office (Excel, Word, and PowerPoint) and/or Google Apps (Docs/Sheets) and Gmail;
  • Excellent attention to detail and record keeping;
  • Experience in a facilities, in coordinating travel and in organizing events;
  • Able to perform effectively in a fast-paced, high volume environment;
  • Excellent interpersonal and communication (verbal and written) skills;
  • Bilingual (French and English);
  • Love of the video game and creative industry.

Who we are:

Phoenix Labs is a multinational video game company with connection at its core. Dauntless, our flagship title, was the first-ever game to launch with full cross-play and cross-progression, and we’re already working on several new projects and ways to bring people together.

In our studios, the story is the same. Our teamwork, transparency, and optimism keep us focused on doing what matters, and we work hard to live up to our central promise that people are the ends, not the means.

Phoenix Labs is headquartered in Vancouver, BC, with studios in Montreal, Los Angeles, and San Mateo. We are backed by Garena, our long-time partner in Southeast Asia.

Learn more about our values->

Come Work With Us.

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