Quality Assurance

Senior Quality Assurance (QA) Analyst

Vancouver, BC

Phoenix Labs is looking for a Senior Quality Assurance professional to join the Dauntless team. A successful candidate would have extensive and recent experience testing video games on PC and consoles, and experience working as an embedded member of an agile team.

A Senior QA Analyst at Phoenix Labs is embedded with a feature team, owning the quality of new content and systems releasing from that team, and also works alongside the other members of the QA department to ensure releases to our players go smoothly (including following up on any live game issues).

This position requires exceptional communication skills, as it will involve regular contact with internal and external development teams, as well as sometimes with players directly. Strong organizational skills and self-motivation are also essential to ensure you are tracking and completing work efficiently as feature development progresses.

Phoenix Labs is located in Vancouver, BC. Applicants must live within commuting distance to the studio. For technical and security reasons, this position is unsuitable for remote employees. This is a full-time, permanent position.


  • Own bug reporting, escalation, triage, as well as, the creation and execution of test plans

  • Work with product owners and other stakeholders to identify requirements, risks and testing strategies

  • Drive communication, represent QA work on progress, tasks and/or blockers

  • Give feedback and otherwise contribute to discussions around upcoming features, based on your testing and experience

  • Work alongside and communicate regularly with QA colleagues (internally and externally) on other teams

  • Contribute to department-wide efforts to improve QA processes


  • Minimum 2 years of experience working in QA in the video game industry

  • Must have worked on at least 2 titles from early stages of development to release.

  • Exceptional communication skills

  • Innovate on best practices, and implement new ways of approaching and mitigating quality risks.

  • Experience working as an embedded QA


  • Experience working with games-as-a-service

  • Experience working in an Agile development environment

  • Experience using JIRA and Perforce

  • Experience working on a co-op multiplayer game

  • Experience working with PC, PS4, XB1, and Switch in the context of development

  • Experience with Unreal Engine 4

  • Experience working with an external QA team

  • Some experience playing Dauntless (or other similar action-combat titles)

  • Familiarity with a broad selection of modern video games

Who we are:

Phoenix Labs is a multinational video game company with connection at its core. Dauntless, our flagship title, was the first-ever game to launch with full cross-play and cross-progression, and we’re already working on several new projects and ways to bring people together.

In our studios, the story is the same. Our teamwork, transparency, and optimism keep us focused on doing what matters, and we work hard to live up to our central promise that people are the ends, not the means.

Phoenix Labs is headquartered in Vancouver, BC, with studios in Montreal, Los Angeles, and San Mateo. We are backed by Garena, our long-time partner in Southeast Asia.

Learn more about our values->

Come Work With Us.

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